Privacy Policy
Last Updated: 4/05/2025
Fiesta Loca Central Queensland ("we", "our", "us") values and respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, website, and events.
By using our website, registering for our classes or events, or communicating with us, you agree to the collection and use of your personal information in accordance with this policy.
1. What Information We Collect
We may collect the following types of personal information:
-
Identity Information: Name, age, date of birth, gender.
-
Contact Information: Email address, phone number, mailing address.
-
Booking and Participation Info: Event/class attendance, dance level, preferences.
-
Payment Information: Transaction details (note: we do not store credit card numbers; payments are processed through secure third-party platforms).
-
Digital Interaction Data: IP address, device information, browser type, cookies, and site usage data.
-
Media Content: Photos or videos taken during classes, events, or performances (with notice).
2. How We Use Your Information
We use your personal information for the following purposes:
-
To process bookings and payments for classes, workshops, and events.
-
To contact you regarding class changes, event updates, or important notices.
-
To send marketing emails or SMS (if you opt in), such as newsletters, promotions, and upcoming event announcements.
-
To improve our services based on feedback and usage patterns.
-
To create visual media (photos/videos) for promotional use on social media, website, or printed materials, only when you have been notified and provided an option to opt out.
3. How We Store and Protect Your Information
-
Your information is stored securely in encrypted databases or password-protected systems accessible only by authorized team members.
-
Payment data is processed via secure third-party gateways (e.g. Stripe, Square, PayPal).
-
We take reasonable steps to protect personal information from loss, misuse, unauthorized access, or disclosure.
4. Sharing and Disclosure
We do not sell your personal information.
We may share your information:
-
With third-party service providers (e.g. booking platforms, email services) as needed to operate our business.
-
If required by law or to protect the rights, safety, or property of Fiesta Loca Central Queensland, our clients, or others.
5. Media Use and Consent
During our events and classes, we may take photographs or videos for promotional purposes. Where practical, we will inform you beforehand and provide an opportunity to opt out. If you do not wish to appear in media, please notify us in writing or inform a team member at the event.
6. Your Rights and Choices
You have the right to:
-
Access the personal information we hold about you.
-
Request correction or deletion of your data.
-
Withdraw consent from marketing communications at any time.
-
Object to the use of your personal data for specific purposes.
To exercise any of these rights, please contact us via:
📧 info@fiestaloca.com.au
7. Use of Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (e.g. Google Analytics) to improve user experience and collect aggregate data on site traffic. You can modify your browser settings to control or block cookies at any time.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Fiesta Loca Central Queensland
📧 info@fiestaloca.com.au
🌐 www.fiestaloca.com.au
📍 1 Pengelly Street, West Gladstone, QLD